For concerns about: 

Partner 

Contact details 

Availment 

Support requests while at the hospital (emergency room, outpatient, and inpatient cases) 

Dental benefits 

Intellicare 

Intellicare Hotline: 

(02) 7902-3400 

(02) 8789-4000 

Provincial Toll-Free Hotline: 
PLDT: 1-800-10-789-4000 

24/7 Call Support: 

·       0920-9704724 (Smart) 

·       0917-8404894 (Globe) 

·       0922-8913957 (Sun) 

24/7 Text Support: 

·       0920-9518452 

·       0917-8052502 

·       0922-8913925 

HMO administrative concerns & inquiries 

Supporting document submissions 

Feedback on HMO services, including HMO network (outpatient, inpatient, hospital, and dental) providers 

Reimbursement follow-ups 

ActiveLink 

Connect Feature 

https://mobile.activelinkconsult.com/