How do I ensure coverage for hospital care?
For non-emergency cases and routine outpatient services, please go to an accredited clinic first to ensure coverage.
In some cases, the specialist or procedure you need may not be available at any accredited clinics near you. If this happens, please follow these steps to ensure proper endorsement to accredited hospitals:
STEP 1: Call Intellicare’s Hotline at (02) 7902-3400 or (02) 8789-4000. Inform Intellicare of the specialist consultation or medical procedure you need.
STEP 2: Get a referral to an accredited hospital.
During your hotline call, if Intellicare determines that there are no available clinics that can serve your requests, you will be referred to an accredited hospital instead.
STEP 3: Proceed to the referred hospital to avail of your intended outpatient service.
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